PRIVACY POLICY

Effective Date: June 1 2025

This Privacy Policy explains how Lavender Hands collects, uses, and protects your personal data when you engage with our bespoke tailoring services, particularly through email communication.

We are committed to safeguarding your privacy and handling your personal data in compliance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

1. Who We Are

Lavender Hands
Bespoke Design and Tailoring Service
Istanbul
privacy@lavenderhands.com

2. What Personal Data We Collect

When you contact us or place an order, we may collect and store the following personal data:
Your full name
Email address
Telephone number
Delivery address
Measurements and tailoring preferences
Any additional information you choose to provide in your communications

3. How We Use Your Data

We use your personal data solely to:
Process and fulfil your bespoke tailoring orders
Communicate with you regarding your order or enquiries
Provide customer support

We do not share, sell, or disclose your personal data to any third parties.

4. Data Storage and Security

Your personal data is securely stored in our internal systems. We take all reasonable measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

5. Data Retention

We retain your personal data only for as long as necessary to provide our services or as required by law. If you request deletion of your data, we will securely remove all your personal information from our systems without undue delay.

6. Your Rights Under the GDPR

If you are a resident of the European Union or European Economic Area, you have the following rights:
Right of access You may request access to your personal data.
Right to rectification You may request corrections to inaccurate or incomplete data.
Right to erasure You may request the deletion of your data at any time.
Right to restrict processing You may request limited use of your data.
Right to data portability You may request to receive your data in a structured, commonly used format.
Right to object You may object to our processing of your data.

To exercise any of these rights, please contact us at:
privacy@lavenderhands.com

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact:
privacy@lavenderhands.com